Direct Billing

Physiotherapy, chiropractic, massage therapy, and orthotics services are usually covered by most extended health benefit plans. Check your plan for your coverage details such as maximum coverage amount for each service type per benefit year, what percentage of the service charge is covered and if a doctor’s referral is needed for reimbursement. For your convenience, we offer direct billing to most insurance companies. If direct billing does not apply to your coverage, you will be required to pay the full-service amount at the time of your visit and we will provide you with official receipts that you can submit to your coverage provider for reimbursement.

Please see below for the list of partner insurance company that we can direct bill to:

  • Alberta Blue Cross
  • Green Shield Canada (GSC)
  • SSQ Financial
  • Sun Life Financial
  • Manulife Financial
  • Canada Life
  • Chambers of Commerce Group Insurance
  • Cowan Insurance Group
  • Desjardins Insurance
  • iA Financial Group
  • Johnson Insurance
  • Johnston Group
  • Maximum Benefit
  • Claim Secure
  • Empire Life
  • Claims Xchange
  • RCMP – Medavie Blue Cross:
  • Veteran Affairs Canada – Medavie Blue Cross:
  • Interim Federal Health Program for Refugees

Is your benefits provider not on the list? We might have other options for you. To make an appointment with an Airdrie physiotherapist, please call our office at 1-403-768-2747 or CLICK HERE!

Motor Vehicle Insurance

If you were injured in an insured motor vehicle accident within the last 10 days, your treatments are covered by your motor vehicle insurance policy. Treatments under this condition are referred to as ‘within protocol”. They are billed directly to your motor vehicle insurer with no out-of-pocket cost to you. This eligibility is for up to 90 days or for a total of 21 treatments following the date of the accident.

If you are seeking treatments after 90 days has elapsed since your accident or if you have received treatment within the protocol and require further treatments, or need treatment for more serious injuries. These claims will go through what is referred to as section B coverage. Prior approval from your motor vehicle insurance company is required in this instance. If applicable, you will be required to pay first from your extended health benefits with the rest of the payment covered by your motor vehicle insurance.

Remember to bring along the following information on your first visit to our clinic:

  • Policy Number/Claim Number
  • Adjuster ‘s Name and contact number
  • Date of Injury
  • Any other medical information relating to the injury

Workers’ Compensation Board (WCB)

Approved work-related injuries are usually billed directly to WCB. On your first visit, we will provide you with a full physiotherapy assessment and treatment and we will send a report to WCB.

WCB will normally approve up to 21 treatment visits over six weeks. This may be longer if you have had surgery following the work-related injury or you are following a specific surgical protocol. If your claim is denied by WCB, you do have the option to pay out of pocket or through your extended health benefit if applicable.

Alberta Health Services Outpatient & Community Physiotherapy

Alberta Health Services (AHS) offers funded physiotherapy services for Albertans with specific physical
to help improve their function, better understand their condition and what they can do to be
healthy and independent. The services cover concerns including:

  • General joint or muscle conditions or injuries
  • Recent fractures or orthopedic surgeries (e.g. bones and joints)
  • Recent hip or knee replacements through group intervention.
  • Zenith Physiotherapy and Wellness Clinic contracts with AHS to provide physiotherapy for General joint or muscle conditions or injuries(General MSK) and recent fractures or orthopedic surgeries (General Orthopedic)

Accessing AHS-funded physiotherapy

Albertans do not need a referral from a physician or healthcare professional to access AHS-funded physiotherapy. Here’s how to access services for each concern:

For general joint or muscle conditions or injuries:

Call the AHS Rehabilitation Advice Line for general advice. Low-income Albertans may be eligible for virtual or in-person services. Call 1-833-379-0563 for more information (available Monday to Friday 9 a.m. to 5 p.m.). For more information, visit You will have to be prequalified by the Rehabilitation Advice Line before booking a visit at our clinic.

For fractures and orthopedic surgeries:

You can call our clinic booking line at 403-768-2747 to book for an assessment.
NOTE: Fracture and orthopedic surgery must have happened within the last 12 weeks.

Self Pay

You may have to make part of your payment not fully covered by your health-benefit coverage (referred to as co-pay). For patients who do not have or have maxed out their health-benefit coverage, we do offer options of payment by debit card and major credit cards. We do not accept personal cheques at this time.

Your Next Steps…

  1. Request An Appointment

  2. Receive A Custom Treatment Plan

  3. Work Hard and Progress In Your Recovery

  4. Recover & Enjoy Life Pain-Free!