Have you been injured in a motor vehicle accident and are feeling overwhelmed about how to go about receiving the best treatment? We understand. At Zenith, we will take the stress out of your recovery process, provide a comprehensive rehabilitation service and act as a compassionate ally, working with you and your motor vehicle insurance company. Following injury, our team will help you to regain your movement, teach pain management techniques to control your symptoms, alleviate pain and anxiety and help you return to your normal activities
In the Province of Alberta, if you are injured in a motor vehicle accident and suffer a minor injury (whiplash, neck or back strain, contusion, TMJ issues, dizziness) your treatments will be covered by your automobile insurance regardless of who was at fault. It is necessary to be assessed by a primary health care provider (Physiotherapist, General Practitioner or chiropractor) within 10 days of your accident so you can get started on your recovery straight away, and to ensure your claim is processed correctly. Treatments under this condition are referred to as ‘within protocol”. They are billed directly to your motor vehicle insurer with no out of pocket cost to you. This eligibility is for up to 90 days following the date of an accident.
If you are seeking treatments after 90 days has lapsed since your accident or if you have received treatment in protocol and require further treatments, or need treatment for more serious injuries, claims will go through what is referred to as section B coverage. A prior approval from your motor vehicle insurance company is required in this instance. If applicable, you will be required to pay first from your extended health benefits with the rest of the payment covered by your motor vehicle insurance.
Remember to bring along the following information on your first visit to our clinic:
- Policy Number/Claim Number
- Adjuster ‘s Name and contact number
- Date of Injury
- Any other medical information relating to the injury
To save time, please download the forms you will need to complete on your first visit to the clinic and bring them along with you.